> ## Documentation Index > Fetch the complete documentation index at: https://docs.chatcrafterai.com/llms.txt > Use this file to discover all available pages before exploring further. # Your first agent # Your First Agent in 10 Minutes Ready to build your first AI agent? This guide walks you through creating a live, working agent in just 10 minutes. No coding required. ## What You'll Build By the end of this guide, you'll have a working AI agent that: * Greets customers who visit your site * Answers basic questions * Collects contact information * Lives on your website (or other channels) This is a simple agent to get you started. You'll expand it later with more knowledge and features. ## Prerequisites * A ChatCrafterAI account (free to create) * 5 minutes of time * A web browser ## Step 1: Sign Up (1 minute) **If you already have an account, skip to Step 2.** **First time?** 1. Go to [ChatCrafterAI.com](https://chatcrafterai.com) 2. Click "Sign Up" in the top right 3. Enter your email address 4. Create a password 5. Click "Create Account" 6. Check your email for verification link 7. Click the link to verify 8. Done! You now have a free ChatCrafterAI account You're now on your dashboard. It's empty—time to build your first agent! ## Step 2: Create a New Agent (1 minute) **Starting from dashboard:** 1. **Click "Create Agent"** button (big blue button, usually top right) 2. **Choose your path:** * **"Start Blank"** - For this guide, choose this (no template) * (Alternatively: "Use Template" for pre-built agent structure) 3. **Give it a name:** * Example: "Customer Support Agent" * Example: "Sales Assistant" * Example: "FAQ Agent" * Use something that describes what your agent does 4. **Click "Create"** Congratulations! Your agent is created. You're now in the agent editor. ## Step 3: Add a Welcome Message (2 minutes) This is the message customers see when they open chat. **In the agent editor:** 1. **Click "Agent Personality"** or **"Settings"** (may vary by UI) 2. **Find "Welcome Message"** field 3. **Enter a friendly message:** ``` Hi! 👋 I'm your support assistant. How can I help you today? ``` Or: ``` Welcome! Need help with something? [View Products] [Contact Us] [Track Order] ``` 4. **Save changes** **Make it personal:** * Use your brand voice * Keep it short (1-2 sentences) * Include action buttons if you want users to choose options ## Step 4: Add Knowledge (Optional but Recommended) Now teach your agent about your business. This takes 2-3 minutes. **Option A: Upload a Document** 1. **Click "Knowledge Base"** in sidebar 2. **Click "Upload Document"** 3. **Upload a file:** * PDF of your FAQ * Word doc with policies * Text file with product info 4. **Give it a name:** "FAQ 2024" 5. **Click Upload** 6. **Wait 1-2 minutes** for processing Now your agent can answer questions from this document! **Option B: Add Your Website** 1. **Click "Knowledge Base"** 2. **Click "Add Website"** 3. **Paste your website URL:** [www.yoursite.com](http://www.yoursite.com) 4. **Click "Crawl"** 5. **Wait 5-10 minutes** for agent to learn from your site Your agent now knows everything on your website! **Option C: Skip This (Start Simple)** * Your agent doesn't need knowledge to work * Start simple, add knowledge later * Users can still chat with your agent ## Step 5: Select Template or Skip (30 seconds) After adding knowledge (or skipping), you'll see the template selection screen. **Choose your approach:** 1. **Use a Template** - Pre-built conversation flows for common scenarios * **Lead Capture Template** - Collect names, emails, phone numbers * **Product Inquiry Template** - Answer product questions with buttons * **Appointment Booking Template** - Let customers book appointments * **Support Ticket Template** - Create and track support requests * Select one that matches your use case 2. **Skip Templates** - Start with a basic agent * Click "Skip" or "Create Without Template" * Your agent will use AI-only mode (pure conversation) * You can add templates later from Rich Message Builder **Recommended for beginners:** Skip templates for now. You can always add them later once you understand how your agent works. Click **"Skip"** or **"Create Agent"** to continue. ## Step 6: Test Your Agent (1 minute) Before going live, test it! 1. **Click "Chatlab"** (top right) 2. **Chat appears at bottom right** 3. **Type a test message:** ``` User: "Hello" Agent: [Shows your welcome message] ``` OR ``` User: "What's your return policy?" Agent: [If you added KB, it searches and responds. Otherwise: "I don't have info on that"] ``` 4. **Test different messages** to make sure it works 5. **Close Chatlab** when done Great! Your agent is working. Now let's make it live. ## Step 7: Deploy to Your Website (1 minute) Make your agent visible to real customers. **Deploy to Web Widget:** 1. **Click "Channels"** in sidebar 2. **Click "Add Channel"** → **"Web Widget"** 3. **Choose customization** (colors, position, etc.) 4. **Copy the embed code** (looks like: `