> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatcrafterai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Organizations

# Organizations

Organizations are the foundation of ChatCrafterAI. All agents must belong to an organization. Think of an organization as your workspace for managing agents, billing, and settings.

## What is an Organization?

An organization is a workspace that contains:

* **All your agents** organized in one place
* **Subscription and billing** for all your agents
* **Unified settings** including integrations and webhooks
* **Analytics dashboard** showing metrics across all agents

Each organization is **completely isolated** from others. Agents, data, and billing are never shared between organizations. This makes it perfect for managing multiple brands or client accounts separately.

## Why Use Organizations?

### Organization Benefits

* **Centralized agent management** - All your agents in one workspace
* **Unified billing** - One subscription covers all agents in the organization
* **Usage monitoring** - Track which agents consume the most resources
* **Multiple organizations** - Create separate organizations for different brands or clients

## Your Organization

When you sign up for ChatCrafterAI, an organization is automatically created for you. This happens during your first login.

**What you'll set up:**

* **Organization name** - Your company or team name (e.g., "Acme Corp", "Smith Marketing Agency")
* **Organization slug** - URL-friendly identifier (auto-generated but customizable)

You can change these settings later in **Settings** → **Organization** → **General**.

**Note:** Currently, each account has one organization. All your agents will belong to this organization.

## Organization Settings

Access organization settings in **Settings** → **Organization**:

### General Settings

* **Organization name** - Change your organization's display name
* **Organization slug** - URL identifier (contact support to change)

### Integrations

* **Webhook endpoints** - Configure webhooks for your agents
* **Third-party integrations** - Connect Stripe, Shopify, Zendesk, etc.

## Subscription & Billing

Each organization has its own subscription. Manage your subscription at **Settings** → **Subscription**:

* **Current plan** - View your active plan (Free, Starter, Growth, Business, or Enterprise)
* **Usage limits** - See your agent count and message usage
* **Billing cycle** - Choose monthly or annual billing
* **Upgrade/Downgrade** - Change plans as needed
* **Payment method** - Update credit card via Stripe billing portal
* **Cancel subscription** - Cancel or reactivate your plan

## Troubleshooting

### Can't Create Organization

**Issue:** "Create Organization" option is grayed out
**Solution:** Free plans may limit the number of organizations. Check your plan limits or contact support.

### Can't Switch Organizations

**Issue:** Organization not appearing in dropdown
**Solutions:**

* Refresh the page (Ctrl+R or Cmd+R)
* Log out and log back in
* Contact support if the issue persists

## Common Questions

**How many organizations can I create?**
Currently, each account has 1 organization that is created automatically when you sign up.

**Can I transfer agents between organizations?**
Agent transfer features are planned for future releases.

**What happens to agents if I delete an organization?**
All agents, conversation history, and data are permanently deleted. This action cannot be undone. Export data first if needed.

**Can I rename an organization?**
Yes, you can change the organization name in Settings → Organization → General.

***

**Next:** Explore your dashboard in [Dashboard Tour](./dashboard-tour)